ALIGNR FOR MSPS

Every client.
A clearer next step.

Catch standards drift and repeat ticket patterns across your clients. Heal supported issues automatically or in one click, verify the result and share a clear plan.

Autonomous IT management
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NORTHSTAR STUDIO

Client alignment workspace

Device refresh riskShared with client
Connected
“Prioritise our design team”Client feedback received
Waiting
Q4 refresh initiativeAdded to the IT roadmap
Waiting
Share the risk…
01 / 03 Share the risk
A FAMILIAR CHALLENGE

A repeat ticket should lead to a lasting improvement.

01

The same ticket returns

But the underlying pattern goes unnoticed.

02

A standard drifts

But the signals sit in different tools.

03

The client asks why

But the fix and its outcome are hard to show.

FROM EVIDENCE TO ACTION

Make alignment part of the everyday.

Define the standard for each client and keep checking it against connected evidence. Find repeat ticket themes, act on the underlying issue and use the review to agree what comes next.

  • Custom standards and client-specific thresholds
  • PSA ticket patterns connected to environment evidence
  • Automatic or one-click remediation where supported, with verification
Explore the platform
alignrWorkflow preview
NS
NORTHSTAR STUDIO

Security posture review

Inactive accountNo recent sign-in
Connected
Licence still assignedAccount is disabled
Waiting
Security configurationSetting requires review
Waiting
Review evidence…
01 / 03 Review evidence
TECHNICAL ALIGNMENT MANAGEMENT

Before your next TAM hire,
automate the routine.

Following the TruMethods approach? Explore how Alignr can help automate evidence collection and repeatable checks, giving your people more time for client strategy.

Explore technical alignment
KEEP THE WORK CONNECTED

A stronger service. A shared direction.

A shared view

Let clients raise tickets, view open issues and respond to risks.

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Find the recurring pattern

Use PSA ticket history to identify an improvement that prevents the next repeat.

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Your stack, connected

Explore connected evidence sources and bring environment context to your agents.

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LET’S MAKE IT CONCRETE

Bring the ticket that keeps coming back.

Tell us where standards drift or repeat issues consume your team’s time.

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