THE ALIGNR PLATFORM

Stay ahead of
the next ticket.

Define your standards. Detect drift and recurring issues before they become more tickets. Heal supported problems within your rules, verify the fix and keep clients informed.

See what needs attention.

Connect security findings to the evidence behind them, ready for investigation.

01 / RISK

Find the gaps that matter.

Evaluate evidence from your existing tools against your standards. Prioritise findings, understand the affected environment and keep missing coverage visible.

  • A standard controls library and custom checks
  • Risk grounded in source evidence
  • Client-specific thresholds and exceptions
Explore risk
alignrWorkflow preview
NS
NORTHSTAR STUDIO

Security posture review

Inactive accountNo recent sign-in
Connected
Licence still assignedAccount is disabled
Waiting
Security configurationSetting requires review
Waiting
Review evidence…
01 / 03 Review evidence
02 / REMEDIATE

Heal the issue. Verify the fix.

Remediate supported issues automatically or in one click. Give technicians the context to handle the rest, and verify the outcome before calling the work complete.

  • Evidence before action
  • Permissioned remediation where supported
  • A connected record of the result
Explore remediate
alignrWorkflow preview
NS
NORTHSTAR STUDIO

One-click remediation

Review affected accountEvidence checked
Connected
Remove unused licenceApproved by technician
Waiting
Refresh account recordOutcome recorded
Waiting
Review the finding…
01 / 03 Review the finding
03 / CLIENT PORTAL

Make alignment a shared conversation.

Put risks, priorities and progress in front of your client. Keep business reviews, roadmap decisions, support and feedback connected to the same evidence.

  • A shared risk register with client feedback
  • Roadmaps and business-review materials
  • Support tickets and open issues
Explore the client portal
alignrWorkflow preview
NS
NORTHSTAR STUDIO

Client alignment workspace

Device refresh riskShared with client
Connected
“Prioritise our design team”Client feedback received
Waiting
Q4 refresh initiativeAdded to the IT roadmap
Waiting
Share the risk…
01 / 03 Share the risk
EVIDENCE INTO ACTION

Your standards.
Continuously in view.

Start with a baseline, then tune thresholds and exceptions for each client. Connected evidence keeps drift visible and gives your team a path from finding to verified fix.

Explore integrations
PSA TICKET INTELLIGENCE

Your tickets are telling you what to fix.

Find recurring issues in PSA tickets. Connect the pattern to environment evidence. Make the improvement that prevents another repeat.

Explore ticket analysis
YOUR NEXT STEP

Get ahead of repeat issues.

Bring a client environment and the tickets that keep coming back. We’ll start there.

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