FOR MSPS BUILT AROUND TECHNICAL ALIGNMENT

Before your next TAM hire,
automate the routine.

Why dedicate a full-time technical alignment manager to collecting evidence and repeating checks that your platform can run? Put routine alignment to work in Alignr, and give your team more time for the decisions that need them.

FROM STANDARD TO CLIENT DECISION
Your standardAgree the baseline and client exceptions.
Connected evidenceEvaluate the observed environment.
An actionable findingOne-click and automatic remediation where supported.
A better client conversationDiscuss risk, feedback and the roadmap.
Detect Heal Verify
ALREADY FOLLOW THE TRUMETHODS APPROACH?

The discipline is familiar.
The work can change.

TruMethods, part of the Kaseya group, describes technical alignment and vCIO work as connected parts of the client relationship. In the documented myITprocess review, an engineer answers the technical questions before a vCIO considers the business impact.

Alignr is for MSPs who value that discipline and want less manual effort behind it: connected environment evidence, repeatable controls and findings that lead into action and the client conversation.

WHERE AUTOMATION BELONGS

Spend less time assembling the review.
Spend more time moving it forward.

01 / COLLECT

Keep the evidence moving.

Connect current evidence from your existing tools. Start each review with the facts, coverage gaps and client context already in view.

Explore integrations
02 / CHECK

Make the standard repeatable.

Evaluate the Alignr Baseline controls and tune the thresholds that vary by client. Keep a failed check distinct from missing data or missing coverage.

Explore the controls
03 / ACT

Close the loop on findings.

Remediate automatically or in one click where supported. For other issues, give technicians the evidence and context to take the next step.

Explore remediation
ALIGNMENT THAT REACHES THE CLIENT

Turn a technical finding
into a shared decision.

The next step needs business context as well as technical evidence. Let clients comment on the risk register, explain their priorities and see how the roadmap responds.

  • Risk-register feedback from the client
  • A roadmap connected to business priorities
  • Reports and business-review materials
Explore the client portal
alignrWorkflow preview
NS
NORTHSTAR STUDIO

Client alignment workspace

Device refresh riskShared with client
Connected
“Prioritise our design team”Client feedback received
Waiting
Q4 refresh initiativeAdded to the IT roadmap
Waiting
Share the risk…
01 / 03 Share the risk
RETHINK THE CAPACITY QUESTION

What if your next client
didn’t mean another manual review?

Before adding headcount, separate the repeatable work from the judgement your clients pay for. Measure the hours spent gathering evidence, checking settings and preparing materials. Then assess how much of that workload Alignr can handle in your actual environment.

Automate the routine

Evidence collection, supported baseline checks and supported remediation actions.

Focus your people

Validate exceptions, interpret business risk, agree priorities and own the client relationship.

Make the hiring decision with evidence

Compare time saved and review quality during a pilot. Outcomes depend on your integrations, scope and operating model.

QUESTIONS FROM ALIGNMENT-LED MSPS

A practical fit for your operating model.

Does this replace the entire TAM role?

The aim is to reduce the routine work that consumes alignment capacity. Physical checks, incomplete data, exceptions and business judgement can still require people. Use a pilot to decide what staffing your service actually needs.

Do we need to abandon our existing methodology?

You can keep your standards discipline and review cadence while assessing Alignr for evidence collection, checks and follow-through. Confirm which existing processes and records you need to carry over before adopting it.

Is Alignr part of TruMethods or Kaseya?

No affiliation or endorsement is claimed. This page addresses MSPs who use that approach; it does not claim a myITprocess integration or reproduce proprietary TruMethods standards.

What is available to evaluate?

Explore the baseline controls in the Alignr library and the platform workflows shown on this site. Join the early-access waitlist to discuss coverage and supported remediation for your integrations.

BRING YOUR CURRENT ALIGNMENT PROCESS

See what your team
could stop doing manually.

Tell us how you check standards and prepare QBRs. We’ll start there.

Join Waitlist for Early Access
Read: Before your next TAM hire